Many people will talk about how many hits their web site gets. Some even have that old deplorable hit counter on the bottom in public view. If you see one of these hit the F5 button a few times and watch the counter click over, it will make the owner happy. But did does... »

In order to be successful you have to work hard…really hard - right? Do you find to keep your business running you need to: work back late almost every day? use long weekends to catch up on things? regularly miss family events because you are too busy? tell suppliers, contractors and employees that you are too busy to answer... »

The phone rang hot a few weeks ago as the latest domain name scam hit our customer’s mailboxes. They all received a letter offering them an additional domain name similar to the one they already had, at an exorbitant price - almost ten times the going rate with the promise of a free I-Pod!  Although technically... »

No…this is not a reference to Mrs Bucket (pronounced Boo-Kay), this is serious! When we first moved from the “big smoke” to the country, we taunted our city friends with the laid back life style. We even took a photo of an ironing board, emailed them and said “we found this in the cupboard, thought... »

Some years back I attended  some training in personal development conducted by Lou Tice of  The Pacific Institute. Lou started me on a completly new journey in life. Following the two weeks of training I no longer looked at things the same way. One of the most interesting and important things I learnt was the concept of scotomas. A scotoma is a... »

In small business we have a unique opportunity that larger organisations do not. We have the opportunity to select our customers just as our potential customers have the choice of  engaging our services or choosing a competitor. This is beneficial not only to us, the business owner, but to the customer as well. The ideal... »